FAQ

PRODUCTS

What types of products does Full Court Design sell?

Full Court Design sells a variety of basketball-themed products, including sweatshirts, shirts, notebooks, totes, caps, mugs and more. Our products are designed with unique basketball-inspired artwork and made with high-quality materials.          

What materials are used to make your products?

All of our products are made especially for you. Most clothing items are made from organic cotton or recycled material and many products are designed for reuse such as our organic tote bags and steel water bottles. (More details in website product descriptions.)         

Tell me about your sizes.

Below are you’ll find general suggestions on sizing. There are more sizing details in product description:

                        Hoodies (Adult & Youth)

                        True to size but will shrink with washing (Buy one size larger for shrinkage)

                        Sweatshirts

                        True to size

                        T-shirt/Organic (Adult & Youth)

                        Runs large (buy one size smaller unless you like a larger fit)

                        T-shirt/Recycled

                        True to size

                        Jersey

                        Runs large by 2 sizes (Buy two sizes smaller unless you like a larger fit) 

SHIPPING

How long will it take my order to arrive?

Because each order is made especially for you, and can be shipped from different locations, shipping times will vary. There will be an estimated delivery time on your order. Fulfillment usually take 2-5 days and then shipping another 7-10 days. Most orders will be delivered in about 2 weeks (business days).

If I order more than one item will the arrive together?

Since products are made especially for you and depending on the products, may come from different locations, they may be shipped at different times and therefore arrive at different times. However, some items may arrive together.          

Do you offer expedited shipping?

We wish we could, but expedited shipping is not available.           

How can I track my package?

You will receive an email with a link to track your order once it has been fulfilled.

ORDERS          

My tracking says delivered but I never received the order.

We are so sorry. Please fill out the contact form below and we will work to find a solution.

My order never arrived.

Let’s find out where it is. Please fill out the contact form below and we will work to find it.

My package arrived damaged.

Shoot! We are very sorry. Could you please send us a picture of your order and the order number through the contact form below, and we will get you a new item.         

RETURNS & EXCHANGES           

Do you accept returns?

Please contact us through the form below if you have an issue with your order, and we will do our best to find a solution.